BBA cum Certificate in In-flight Management – Spice Star Academy

BBA cum Certificate in In-flight Management

Program: Bachelor of Business Administration (“BBA”)
Course Structure Overview:

 

Learning hours -5780 Total Semester – 6 Credits – 144
Duration – 36 Months Commencement of Program

1st August and 1st January

Total Subjects – 24

 

Semester-1 Semester-2
Principle & practices of Management Business Environment
Principle & practices of Management Business Communication
English Language Organization Behavior
Business Economics Computers in Management
(Residential end term mode classes for 3 days) Business Mathematics *
(Residential end term mode classes for 5 days)
Semester-3 Semester-4
Marketing Management Production & Operations Management
Accounting for Mangers Advertising & sales promotions
Human Resource Management Management information system
Business Law Financial Management
(Residential end term mode classes for 4 days) (Residential end term mode classes for 4 days)
Semester-5 Semester-6
Total Quality Management Project & Synopsys
Business Statistics Cost & Managerial Accounting
Entrepreneurship Management System analysis & design
Project & Synopsys Behavioral & allied science
(Residential end term mode classes for 3 days) (Residential end term mode classes for 3 days)

 

Program: Certificate in In-Flight Management
Course Structure Overview:

 

SR. NO COURSE NAME COURSE DESCRIPTION COURSE CONTENTS
1. Safety and Emergency procedures The Safety & Emergency Procedures training details out the functions performed by a Cabin Crew on board the aircraft. The trainees have to go through a rigorous training schedule and it is important for them to understand the core functions and responsibilities of cabin crew. Unit I – Basic Indoctrination
Unit II – Aircraft Type Training
Unit III – Introduction to In-Flight Emergencies
Unit IV – Introduction to Aircraft Emergencies
2. Image Management This module is designed to give students a comprehensive view of grooming- its process, types, importance, principles and barriers. It will develop an understanding for image development of an individual Unit- I: Introduction to Aviation basics
Unit- II: Image make up & Management
Unit- III: Grooming & Etiquette
Unit-IV: Building confidence
3. Customer Service in Aviation The work of a Cabin Crew is very exciting and offers the opportunity to meet different people. From the moment you welcome passengers onboard the aircraft, their safety and comfort are your concern. You will be demonstrating emergency procedures, serving meals and drinks, taking care of special needs passengers, and selling duty-free items. You will deal with both routine tasks, as well as exceptional and challenging situations. Unit I – Behind the scenes (Preflight duties & Management)
Unit II – Setting the stage (In-flight duties & Management)
Unit III – Showtime (In-flight duties 7 management Part 2)
Unit IV – ACT 2 (Inflight duties & Management post flight completion)
4. Customer Training (In-flight) To equip crew with fundamentals of spoken English and facilitate them with other skills required to communicate effectively with internal as well as external customers. Along with recognizing the power of verbal communication, trainees also get to understand how non-verbal communication plays a vital role in creating an impression. The module also introduces them to email writing. Unit I: Communication
Unit II: Verbal Communication
Unit III: Conversational Skills
Unit IV: Announcements
Unit V: Business English
Unit VI: Non-verbal Communication
Unit VII: E-mail Writing and Presentation Skills
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